{"id":239025,"date":"2025-01-03T13:35:08","date_gmt":"2025-01-03T13:35:08","guid":{"rendered":"https:\/\/12rnds.com\/bedingungen-und-konditionen\/"},"modified":"2025-02-07T13:32:23","modified_gmt":"2025-02-07T13:32:23","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/12rnds.com\/de\/terms-and-conditions\/","title":{"rendered":"Bedingungen und Konditionen"},"content":{"rendered":"

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Bedingungen und Konditionen<\/h1>\n

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Get fit, have fun boxing<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=“1_4″ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“][et_pb_blurb use_icon=“on“ font_icon=“||divi||400″ _builder_version=“4.27.3″ _module_preset=“fc668c9b-2492-4f5e-844a-ffb4dd6d3fb5″ global_colors_info=“{}“]<\/p>\n

14 Tage Geld-zur\u00fcck-Garantie<\/p>\n

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4.8\/5 Kundenzufriedenheit<\/p>\n

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Zahlen Sie in Raten mit Klarna<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.27.3″ _module_preset=“default“ custom_padding=“60px||60px||true|false“ global_colors_info=“{}“][et_pb_row _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.3″ _module_preset=“default“ global_colors_info=“{}“]<\/p>\n

Terms and Conditions<\/h2>\n
    \n
  1. definitions\/definitions<\/strong><\/li>\n
      \n
    1. unless otherwise required by the context, the following terms shall have the following meaning in the context of this contract.<\/li>\n
    2. general terms and conditions: the general terms and conditions used by 12Rounds and its local subsidiaries.<\/li>\n
    3. fitness: a service aimed at physical and\/or mental activity<\/li>\n
    4. customer: a natural person who is not acting in the course of a professional or commercial activity and who concludes a contract for fitness services<\/li>\n
    5. company: 12Rounds<\/li>\n
    6. contract: contract between the company and the customer for the provision of fitness services.<\/li>\n<\/ol>\n
    7. scope of application<\/strong><\/li>\n
        \n
      1. the business relationship between the company and the customer shall be governed exclusively by these General Terms and Conditions in the version valid at the time of conclusion of the contract.<\/li>\n<\/ol>\n
      2. conclusion of contract<\/strong><\/li>\n
          \n
        1. by completing the I would like to receive start information form on the company\u2019s website, the customer expresses her interest in a course organized by the company. Before submitting the form, the customer has the opportunity to check the data she has filled in. After sending the form, the customer receives an automatically generated email or an automatically generated WhatsApp message. In this electronic message, the customer receives all the information required to conclude the contract. No contract is concluded upon receipt of this automatic email or this automatic WhatsApp message.<\/li>\n
        2. the contract between the company and the customer is concluded upon payment of the fee for the course or membership. The payment can be made by clicking on a link in the automatically generated e-mail or the automatically generated WhatsApp message, whereby the customer is redirected to a payment page of the company by clicking on it. On this website, the customer can make the payment via a payment service offered by the company. Upon successful payment, a contract is concluded between the company and the customer.<\/li>\n
        3. the content of the contract as well as the other documents provided to the customer by the company must be treated as strictly confidential.<\/li>\n
        4. contracts with minors (under 18 years of age) cannot be concluded. Participation is only permitted for adults aged 18 and over.<\/li>\n<\/ol>\n
        5. right of withdrawal<\/strong><\/li>\n
            \n
          1. customers have the right to withdraw from the contract within fourteen days of the conclusion of the contract without giving reasons. To exercise the right of withdrawal, the customer must inform the company by means of a form that she wishes to withdraw from the contract. The form can be sent to the company by post, fax or e-mail. To comply with the withdrawal period, it is sufficient to send the form on the exercise of the right of withdrawal before the withdrawal period expires. However, the right of withdrawal ends with the premature use of the fitness service by the consumer.<\/li>\n
          2. if a consumer withdraws from the contract, the company will refund all payments made by the consumer without delay and at the latest within 14 days from the day on which the company receives notification of the withdrawal. For this repayment, the company will use the same means of payment that the consumer used for the original payment, unless expressly agreed otherwise; in no case will the consumer be charged for this repayment.<\/li>\n<\/ol>\n
          3. Subject matter and scope of services<\/strong><\/li>\n
              \n
            1. the type and scope of services depend on the fitness contract and the additional services or packages offered and selected (e.g. personal coaching).<\/li>\n
            2. membership is personal. Membership may not be transferred to third parties without the written consent of the company<\/li>\n<\/ol>\n
            3. Duration and (premature) termination of the contract<\/strong><\/li>\n
                \n
              1. the company offers the customer at least one of the following options:<\/li>\n
                  \n
                1. The beginner course, in which the customer receives 16 credits (right to participate in 16 courses), which she can use freely in a period of 11 weeks for one of the courses offered by the company (12Rounds beginner and advanced courses). The contract ends automatically after the credits have been used or after the 11-week period has expired and no further notice of termination is required. Interim termination without good cause is excluded.<\/li>\n
                2. A flexible membership for a period of four weeks, which can be terminated monthly with one month\u2019s notice to the end of the month. Participation in an introductory course is a prerequisite for this membership.<\/li>\n
                3. A loyalty membership for a period of at least one year, which can be terminated at the end of this contract period with one month\u2019s notice to the end of each month. Participation in an introductory course is a prerequisite for this membership.<\/li>\n
                4. if the contract is not terminated in good time, it will be tacitly extended by 4 weeks after expiry of the notice period. The extended contract can be terminated at any time subject to the one-month notice period.<\/li>\n
                5. if the contract is concluded for a period longer than one year, the customer may terminate the contract after the expiry of this period by giving one month\u2019s notice.<\/li>\n
                6. extraordinary termination by the customer is possible if:<\/li>\n
                    \n
                  1. the consumer moves his\/her place of residence outside a radius of 20 km from the gym for which the membership was taken out. This must be proven by an entry in the residents\u2019 register.<\/li>\n
                  2. the customer suffers an injury or illness that would make continued use of the company\u2019s services impossible or harmful. If the use of individual, not entirely insignificant parts remains possible, extraordinary termination is not permitted.<\/li>\n
                  3. The customer is pregnant.<\/li>\n
                  4. The contract must be terminated in writing.<\/li>\n
                  5. In addition to the termination option specified in paragraph 4, the customer also has the option of freezing the contract. In the event of illness or injury which would make it impossible or detrimental to use the company\u2019s services for a period of more than one month, the customer may state that she will not use the fitness activities for more than one month due to injury or illness, in which case the contract period will be extended by this period without any additional contribution costs being incurred for this period.<\/li>\n
                  6. extraordinary termination by the company is possible with immediate effect if:<\/li>\n
                      \n
                    1. The consumer breaches one or more provisions of these terms and conditions or the applicable (house) rules.<\/li>\n
                    2. the consumer has acted unlawfully towards the company or a party to the contract with the company.<\/li>\n
                    3. If the customer is in arrears with the payment of an amount equivalent to two monthly premiums, this entitles the company to terminate the contract without notice for good cause.<\/li>\n<\/ol>\n<\/ol>\n<\/ol>\n<\/ol>\n
                    4. Prices and price changes<\/strong><\/li>\n
                        \n
                      1. the membership fee must be paid in advance.<\/li>\n
                      2. any price increases shall be announced by the entrepreneur 2 weeks in advance.<\/li>\n
                      3. in the event of a price increase, the customer has the right to terminate the contract within one month of notification of the price increase. The membership fee paid in advance will be refunded.<\/li>\n
                      4. The termination option under paragraph 3 does not apply to price adjustments based on price indexation of up to \u20ac60 per year or to price adjustments resulting directly from the law, such as those relating to VAT.<\/li>\n<\/ol>\n
                      5. obligations of the company\/provider<\/strong><\/li>\n
                          \n
                        1. the company guarantees that the facilities and services provided comply with the contract.<\/li>\n
                        2. the company must carry out the necessary maintenance on the equipment.<\/li>\n
                        3. the company guarantees that the trainers or supervisors have sufficient knowledge that can normally be expected.<\/li>\n
                        4. the company shall ensure that sufficient first aid equipment is available.<\/li>\n
                        5. the company takes measures to prevent damage to or loss of customers\u2019 property.<\/li>\n<\/ol>\n
                        6. Obligations of the customer<\/strong><\/li>\n
                            \n
                          1. the customer must comply with the provider\u2019s instructions and the (house) rules.<\/li>\n
                          2. the customer must notify the company of any medical contraindication that speaks against practicing the sport.<\/li>\n
                          3. the customer must follow the instructions of the company or its employees. The client is not permitted to use equipment or facilities that she is not familiar with. If the customer is unfamiliar with one or more pieces of equipment or facilities, she must inform the company so that it can explain to her how the equipment or facilities should be used.<\/li>\n
                          4. the customer may not use the equipment or facilities if she is under the influence of alcohol, drugs, medication or substances designated as doping agents.<\/li>\n
                          5. the customer is not permitted to smoke in the fitness areas provided by the company.<\/li>\n
                          6. the customer must inform the company in good time in writing or electronically of any changes of postal address, e-mail address, account number and telephone number.<\/li>\n<\/ol>\n
                          7. provisional amendments<\/strong><\/li>\n
                              \n
                            1. the company may make interim changes to the services offered, premises and opening times. The company shall announce the planned changes at least 4 weeks in advance.<\/li>\n
                            2. in the event of changes in accordance with paragraph 1 to the detriment of the customer, the customer has the right to terminate the contract with a notice period of one month after notification. In the event of termination, the membership fee paid in advance will be refunded.<\/li>\n<\/ol>\n
                            3. payment<\/strong><\/li>\n
                                \n
                              1. the membership fees due shall be charged and collected in the agreed manner.<\/li>\n
                              2. after expiry of the payment period, default of payment shall occur automatically. The company will inform the customer of this in writing and give her the opportunity to pay the amount due within two weeks.<\/li>\n
                              3. after expiry of the new payment deadline, the company reserves the right to charge the customer for late payment costs. These include bank charges from returned direct debits, reminder fees for late payment, etc., as well as the costs of appropriate legal action. In addition, the company is entitled to deny the customer access to the fitness facilities.<\/li>\n<\/ol>\n
                              4. liability<\/strong><\/li>\n
                                  \n
                                1. the company is not liable for material (e.g. theft) or immaterial damages (e.g. injuries) that occur during training, competitions or other activities. This does not apply to liability for breach of a material contractual obligation and for liability for damages to the customer arising from injury to life, limb or health, nor for damages caused by intentional or grossly negligent breach of duty by the company, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely. An essential contractual obligation of the company is in particular, but not exclusively, the continuous provision of the facilities specified in \u00a7 8 of the contract. The customer is expressly advised not to bring any valuables with her.<\/li>\n
                                2. boxing is a physically demanding sport. Customers are therefore advised to enquire about their state of health with their family doctor so that they are able to follow training and, if necessary, competitions responsibly.<\/li>\n
                                3. boxing is associated with risks. By signing the registration form, the customer (or a legal guardian) declares that he\/she is aware of these risks and accepts them as his\/her own risk.<\/li>\n<\/ol>\n
                                4. data protection<\/strong><\/li>\n
                                    \n
                                  1. the data collected via the booking form will be stored, used and, if necessary, passed on by 12Rounds GmbH insofar as this is necessary for the provision of the contractual services. The legal basis is Art. 6 para. 1 sentence 1 lit. b and f GDPR and, if applicable, the consent pursuant to Art. 6 para. 1 sentence 1 lit. a and Art. 9 para. 2 lit. a GDPR. Any further processing will only take place if the customer has consented or legal permission has been granted.<\/li>\n<\/ol>\n
                                  2. final provisions<\/strong><\/li>\n
                                      \n
                                    1. the customer must provide truthful information about contract-relevant personal data when concluding the fitness contract. The customer must inform the company immediately of any changes to contract-relevant data (name, address, bank details, etc.).<\/li>\n
                                    2. if individual provisions of these ToC are or become invalid, the validity of the remaining ToC shall remain unaffected.<\/li>\n
                                    3. the contractual relationship between the parties shall be governed exclusively by the law of the Federal Republic of Germany, unless mandatory consumer protection law of the EU member state in which the member resides precludes this. The contractual language is German.<\/li>\n<\/ol>\n<\/ol>\n

                                       [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ custom_padding_last_edited=“on|tablet“ _builder_version=“4.27.3″ _module_preset=“default“ background_color=“#161616″ custom_margin=“0px||0px||false|false“ custom_padding=“80px||80px||true|false“ custom_padding_tablet=“0px||125px||false|false“ custom_padding_phone=“||70px||false|false“ global_module=“75152″ saved_tabs=“all“ global_colors_info=“{}“][et_pb_row column_structure=“2_5,3_5″ use_custom_gutter=“on“ gutter_width=“1″ make_equal=“on“ _builder_version=“4.27.3″ _module_preset=“default“ width=“90%“ max_width=“1200px“ custom_margin=“0px||0px||false|false“ custom_padding=“0px||0px||false|false“ animation_direction=“top“ global_colors_info=“{}“][et_pb_column type=“2_5″ _builder_version=“4.17.4″ _module_preset=“default“ custom_padding=“||||false|false“ animation_style=“slide“ animation_direction=“top“ animation_intensity_slide=“10%“ custom_css_main_element=“margin:auto;“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.3″ _module_preset=“55284b65-a735-4094-8086-7e9b934b566b“ header_text_align=“left“ header_2_text_align=“left“ global_colors_info=“{}“]<\/p>\n

                                      FAQ<\/h2>\n

                                      [\/et_pb_text][et_pb_text _builder_version=“4.27.3″ _module_preset=“default“ text_font=“Barlow||||||||“ text_text_color=“#b7b7b9″ text_line_height=“1.8em“ custom_margin=“0px||40px||false|false“ custom_margin_tablet=“0px||100px||false|false“ custom_margin_phone=“0px||80px||false|false“ custom_margin_last_edited=“on|phone“ custom_padding=“0px||0px||false|false“ text_font_size_tablet=“18px“ text_font_size_phone=“16px“ text_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

                                      Hier finden Sie die Antworten auf die am h\u00e4ufigsten gestellten Fragen. Haben Sie weitere Fragen? Kontaktieren Sie uns einfach \u00fcber Whatsapp oder schicken Sie uns eine E-Mail. <\/p>\n

                                      [\/et_pb_text][et_pb_image src=“https:\/\/12rnds.com\/wp-content\/uploads\/2024\/12\/Boxing-Sisters-HR-\u00a9-Marleen-Annema-1126-scaled-1.jpg“ title_text=“Boxen-Schwestern-HR-\u00a9-Marleen-Annema-1126-skaliert“ _builder_version=“4.27.3″ _module_preset=“f398140c-74f9-4b74-9514-72ad851ba749″ border_radii=“on|12px|12px|12px|12px“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][et_pb_column type=“3_5″ _builder_version=“4.17.4″ _module_preset=“default“ custom_padding=“|||70px|false|false“ custom_padding_tablet=“|||0px|false|false“ custom_padding_phone=“|||0px|false|false“ custom_padding_last_edited=“on|tablet“ animation_style=“slide“ animation_direction=“bottom“ animation_intensity_slide=“10%“ global_colors_info=“{}“][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Welche Erfahrungen, Qualifikationen oder Kenntnisse ben\u00f6tige ich, um an Ihren Kursen teilnehmen zu k\u00f6nnen?“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Sie brauchen keine Vorkenntnisse, Qualifikationen oder Erfahrungen, um an einem Anf\u00e4ngerkurs teilzunehmen. Unser Einsteigerkurs ist speziell f\u00fcr weibliche Anf\u00e4ngerinnen konzipiert. Um am Kurs f\u00fcr Fortgeschrittene teilzunehmen, m\u00fcssen Sie unseren Boxing Sister-Anf\u00e4ngerkurs absolviert haben oder mindestens 6 Monate Erfahrung im Boxen haben. <\/span><\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Wie intensiv sind die Schulungen?“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Die Techniken konzentrieren sich auf die Grundlagen, der Ausdauer-\/Fitness-Teil ist so intensiv, wie Sie ihn selbst gestalten. Sie k\u00f6nnen den Kurs in Ihrem eigenen Tempo absolvieren. <\/span><\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“What should I wear and bring with me to a 12Rounds course?“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Jeder Standort verf\u00fcgt \u00fcber eine begrenzte Anzahl von Boxhandschuhen, die kostenlos ausgeliehen werden k\u00f6nnen. Wenn Sie also keine eigenen Handschuhe f\u00fcr Ihren ersten Kurs haben, ist das kein Problem.<\/p>\n

                                      Wir empfehlen Ihnen jedoch, eigene Boxhandschuhe zu haben, vor allem aus hygienischen Gr\u00fcnden.<\/p>\n

                                      Es gibt keine besonderen Anforderungen an die Boxkleidung – w\u00e4hlen Sie also etwas, das Sie gerne beim Sport tragen. Wir empfehlen Ihnen, ein Handtuch und eine Flasche Wasser mitzubringen. <\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Wann kann ich mich f\u00fcr Kurse anmelden?“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Sie k\u00f6nnen sich immer genau eine Woche im Voraus anmelden, d.h. am Montag um 20 Uhr f\u00fcr den Kurs am n\u00e4chsten Montag um 20 Uhr.<\/span><\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Wie fr\u00fch sollte ich zu den Kursen kommen?“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Wir empfehlen Ihnen, etwa 5-10 Minuten vor jedem Kurs zu erscheinen, damit Sie gen\u00fcgend Zeit haben, sich vorzubereiten.<\/span><\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Ich kann an einem Kurs nicht teilnehmen (Krankheit oder andere Gr\u00fcnde). Was passiert mit meinem Guthaben? “ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Sie k\u00f6nnen Ihren Kurs ganz einfach \u00fcber unsere App stornieren, so wie Sie Ihren Kurs gebucht haben.<\/p>\n

                                      Ihr Guthaben geht verloren, wenn Sie Ihre Teilnahme nicht 6 Stunden im Voraus stornieren. Sollte ein Fall von h\u00f6herer Gewalt eintreten, kontaktieren Sie uns bitte und wir werden die Situation individuell pr\u00fcfen. <\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_background_color=“#18181d“ closed_toggle_background_color=“#18181d“ icon_color=“#b7b7b9″ _builder_version=“4.27.3″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“30px||0px||false|false“ toggle_line_height_tablet=““ toggle_line_height_phone=“1.6em“ toggle_line_height_last_edited=“on|phone“ border_radii=“on|10px|10px|10px|10px“ border_width_all=“0px“ global_colors_info=“{}“][et_pb_accordion_item title=“NICHT SICHTBAR“ open=“on“ _builder_version=“4.27.3″ _module_preset=“default“ custom_css_main_element=“display:none;“ global_colors_info=“{}“]<\/p>\n

                                      Ihr Inhalt steht hier. Bearbeiten oder entfernen Sie diesen Text inline oder im Modul Inhaltseinstellungen. Sie k\u00f6nnen auch jeden Aspekt dieses Inhalts im Modul Design-Einstellungen gestalten und sogar benutzerdefinierte CSS auf diesen Text im Modul Erweiterte Einstellungen anwenden. <\/p>\n

                                      [\/et_pb_accordion_item][et_pb_accordion_item title=“Der Kurs entspricht nicht meinen Erwartungen \/ ich bin nicht zufrieden damit:“ open_toggle_text_color=“#B5B5B5″ closed_toggle_text_color=“#B5B5B5″ icon_color=“#b7b7b9″ toggle_icon=“L||divi||400″ use_icon_font_size=“on“ icon_font_size=“30px“ _builder_version=“4.27.3″ _module_preset=“default“ body_font=“Barlow||||||||“ body_text_color=“#b7b7b9″ body_font_size=“16px“ body_line_height=“1.8em“ custom_margin=“0px||25px||false|false“ custom_padding=“20px|30px|20px|30px|true|false“ icon_color__hover=“#f6ce42″ icon_color__hover_enabled=“on|hover“ global_colors_info=“{}“ toggle_text_color=“#B5B5B5″ toggle_level=“h3″ toggle_font=“Barlow||||||||“ toggle_text_align=“left“ toggle_font_size=“18px“ toggle_text_color__hover_enabled=“on|desktop“ toggle_text_color__hover=“#f6ce42″ open=“off“]<\/p>\n

                                      Das ist bedauerlich zu h\u00f6ren und kommt zum Gl\u00fcck nicht oft vor. Wir m\u00f6chten, dass jeder Teilnehmer unsere Schulungen mit einem zufriedenen Gef\u00fchl verl\u00e4sst. In den wenigen F\u00e4llen, in denen dies nicht der Fall ist, hat es irgendeine Form von Fehlkommunikation gegeben. <\/p>\n

                                      Daher bitten wir Sie, dem Trainer in der kommenden Stunde den Grund f\u00fcr Ihre Unzufriedenheit zu erkl\u00e4ren. In vielen F\u00e4llen kann er\/sie dies ber\u00fccksichtigen und eine angemessene L\u00f6sung wird dann angeboten. Wenn Sie keine L\u00f6sung mit dem Trainer finden k\u00f6nnen, wenden Sie sich bitte per E-Mail oder Whatsapp an uns, um Ihren Fall zu besprechen. <\/p>\n

                                      [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ custom_padding_last_edited=“on|phone“ _builder_version=“4.27.3″ _module_preset=“default“ background_color=“#161616″ custom_margin=“0px||0px||false|false“ custom_padding=“80px||80px||false|false“ custom_padding_tablet=“115px||115px||false|false“ custom_padding_phone=“80px||80px||false|false“ global_module=“75175″ global_colors_info=“{}“][et_pb_row _builder_version=“4.17.4″ _module_preset=“default“ width=“90%“ max_width=“1170px“ custom_margin=“0px||0px||false|false“ custom_padding=“0px||0px||false|false“ animation_style=“slide“ animation_direction=“top“ animation_intensity_slide=“10%“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.17.3″ _module_preset=“default“ global_colors_info=“{}“][et_pb_code admin_label=“\u0130nline-email-optin-style“ _builder_version=“4.17.4″ _module_preset=“default“ custom_margin=“0px||0px||false|false“ custom_padding=“0px||0px||false|false“ global_colors_info=“{}“]<\/p>\n